Refund policy

Effective Date: 01/05/2025

Because our products are perishable, we do not accept returns. However, your satisfaction matters deeply to us.

1. Damaged or Incorrect Items

If your item arrives:

• Damaged
• Expired
• Wrong product sent

Please email care@organicpantry.co within 3 days of delivery with:

• Order ID
• Clear photos of the product + packaging

Once approved, we'll either:

✅ Send a replacement
✅ Issue a refund (within 7–10 working days)

2. Non-Returnable Items

• Opened or used products
• Free samples
• Products reported after 3 days of delivery